Hi,
I have paid 8000/- for their service and now they are not proving service and denying to pay my money back.
They have contacted me over phone. i am not sure how they got my number.
They shared 40-50 all good profile with me. its like you can not say no to any profile. they tempted me to pay the money.
I was very reluctant to pay the amount. but after seeing lots of profile and their sweet word. i thought to invest some amount in it and i payed 8000/- to them.
Little strange, i did not get any call from them after they received my money.
I call them after a while and checked their status. then they forwarded some profile to me.
Those profile were totally different from previous mail and not appropriate for me. i told them multiple time to send profile which i am looking for. they send me approx 20 profile and they told me that we can not service you.
I asked them for money refund. they told me that its not possible to refund the money.
Their details are
Shubh matrimony.in
Shop no. 14, top floor, t. market, near o[censored]ttam cinema hall power house bhilai (c. g)
Contact no:- [protected],[protected]
Http://www.shubhmatrimony.in
Our bank details……
“shubh marriage bureau”
State bank of india (s. b. i)
A/c no:-[protected]
Branch:-camp area, bhilai (c. g)
Branch code:-6154
Ifs code:-sbin0006154
“or”
“shubh marriage bureau”
Hdfc bank
A/c no:-[protected]
Branch:-bhilai (c. g)
Branch code:-0734
Ifs code:-hdfc0000734
Their service is not good.
Please check before investing. its my advice and decision is on you..
All the best
Thanks
Sanjeev kumar
Aug 14, 2020
Complaint marked as Resolved
COMPLAINT UNDER CONSUMER PROTECTION ACT, 1986.
IN THE MATTER OF: Sanjeev Kumar, H No 32, 4th Cross, 3rd Main, VijayNagar Bangalore
VERSUS
SHUBH MARRIAGE BUREAU
SHOP NO. 14, TOP FLOOR, T. MARKET, NEAR O[censored]TTAM CINEMA HALL POWER HOUSE, BHILAI
INTRODUCTION:
My name is Sanjeev Kumar, I have paid 8000/- for Matrimonial Service from Shubh Matrimonial. They had promised lot of service and commitment. After the payment everything vanishes. I stay in Bangalore and this complains is regarding their service which they have stopped and denying refunding my amount.
SHUBH MARRIAGE BUREAU provide matrimonial service online and through phone they run their service from Shop No. 14, Top floor, T. Market, Near o[censored]ttam Cinema, Hall Power house, Bhilai, Chhattisgarh.
http://www.shubhmatrimony.in
RESPECTFULLY SHOWETH:
1. They promised me to search life partner till I get it. They told me that they will be sharing my profile with many people and first they will contact them. They will be taking care of communication process and my intervention was very less. They also promised to arrange meeting with many people. They will be taking care of end to end service. If my profile is not selected then they will also publish it in the local news paper. They had promised me that I will not need to bother about this and they will good service and proper communication.
2. The best part I likes was that my intervention was very less as I am working in IT company and get very less time for these activity. Money was not the concern but it was the word and promising side from them that disappointed me very much.
TRANSACTION :
They charged me 8000/- for matrimonial service.
Details of the bill/invoice (bill number and date, item and amount) to be filled
NATURE OF COMPLAINT:
1. Cheating by giving false promises.
2. Harassment by the opposite party.
3. Not delivering services for which payment is made.
4. Decline for refund .
OTHER EVIDENCES OF SUPPORT OF COMPLAINT:
All the promised was made on phone call from their representative
On line transaction done with ID :
Multiple Email send to rectify this issue and conversation form Head of SHUBH MARRIAGE BUREAU
JURISDICTION:
As the total amount involved is less than Rupees 20 lakhs, the complaint is being filed with the Hon'ble District Consumer Disputes Redressal Forum.
PRAYER:
The complainant therefore prays :-
i) relief be granted to the complainant as demanded herein.
ii) that such orders be passed as the Hon'ble Consumer Forum may deem fit in the circumstances of the case.
iii) Cancellation of their license and refund of my money.
PLACE : Bangalore Signature
DATED : Sanjeev Kumar
VERIFICATION
I Sanjeev Kumar, resident of H No 32, 4th Cross, 3rd Main, VijayNagar, Bangalore hereby declare that I have not misrepresented any facts nor have tried to hide any information in my above complaint. All the facts mentioned herein are true to the best of my knowledge.
Sanjeev Kumar