[Resolved]  Shubh Matrimony — fake and cheat account

Website:Matrimony

Hi,

Firstly they had shared 20-30 all good profile with me and all profile were too good not suitable and you can not say no to any profile. For profile contact, they had told me to pay then they will share contact information related profile.

I was very reluctant to pay the amount. But after seeing lots of profile and their sweet word. I thought to invest some amount in it and i payed 5100/- to them.

After payment, i did not get any call from them... Almost a month later i called them but did not get any response (Before payment, they used to call me on daily basis)

I called again n after 2-3 attempts they took my cal and promised that they will share all the information with me. After a week they had shared contact details and when i call them, they said it's wrong number (They had shared wrong information with me). I had complaint regarding this but then they promised that they will share some more profile with me. And 2 weeks later, they had shared profile, but there were only 2 profile n those were totally different from previous mail and not appropriate for me. I told them multiple time to send profile which i am looking for. They didn't share any information. I asked them for money refund. They told me that its not possible to refund the money.

So please requesting you to not waste money on this fake accounts.
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Nov 5, 2018
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Verified Support
Oct 04, 2018
Shubh Matrimony Customer Care's response
Fake Person...he is not our Member because he is not showing his Name and no any user id from our Website
Fraud Person
Nov 19, 2018
Updated by Jojorani
This is a fake account as I had raised complaint before. And they replied as I am a fake user/a count doesn't exist? Well I have proof as I have done payment via net banking and my profile name is Jyotsna Gupta.

After this complaint, I had tried to call them many times, but I didn't get any reply from them. This is very disappointing n ridiculous.

They don't have any rights to cheat on people n declare them as fake. I want my money back (6101)

Please do not trust on this site.
Nov 19, 2018
Updated by Jojorani
This issue didn't resolved yet.
Complaint comments 

Comments

I want my refund bcoz ur executive ankita jain as fraud mi pahele phone aya bole sir rishta hai but apko 3500 bharne padege phir age baat hogi bhare toh vo contact and adders fake nikala aur owner se contact nhi karwate

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    Shubh Matrimony Phone
    +91 78 8404 0149
    +91 12 1234 1234
    Shubh Matrimony Address
    Shop. No. 14, Top Floor, T-Market, Power House Bhilai Nagar, Bhilai, Chhattisgarh, India - 490011
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