Siemens — Drum tore and broke

Address:

Mumbai City, Maharashtra

I hav been using this Siemens front loading from last 12 years but all of a sudden it gave way..on calling the technician I was told that the drum tore nd broke so there is a water leakage nd I wil hav to replace the same.i was informed that the drum cost is approximately 24000 whereby the new washing machine would cost me around 35000. Whereby the other company machines available in the market wil definitely cost me around[protected].. I don't understand why Siemens parts are soooo expensive..I haven't changed the drum yet coz I m still waiting for a call from the company as to what the exact amount its gonna be..plsssssss help
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