[Resolved]  Siemens Home India — Booked products delivery delay

Address:560011

I have booked my siemens appliances from jayanagar bangalore branch using employee referral scheme. I have booked 7 appliances (Hob, chimney, washing machine, refrigerator, dryer and steam oven. Most of appliances have been booked in 2016 and they have still not delivered them. As per them its struck somewhere in the some port and they have no idea. I have paid 50% advance long time back and its causing me mental trauma and tension.

They do not respond to mails. The reference person do not pick the phone. They have simply left me hanging. How do i get help.
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Jun 22, 2017
Complaint marked as Resolved 
Siemens Home India customer support has been notified about the posted complaint.
Verified Support
May 22, 2017
Siemens Home India Customer Care's response
Dear Sir,

We regret the inconvenience caused. Please share your complaint number, contact and location details here or write to us on service.[protected]@siemens-home.com or contact us on[protected]. Our representative will get in touch with you shortly.

With Regards,
Siemens Home Appliances Team
Jul 01, 2017
Yogen Vaidya's response
Machine get stop while drying complaing since 6 month but engender cmng and going no action taken its in warranty but thy are ignoring when warranty will get over thy will tell us to pay pls take action immediately or replace model SIEMENS ISENSORIC
Complaint comments 

Comments

We are complaining since 6 month but technicians cmng and going machine is getting hot and locked automatically its in warranty but nobody is ting up it when warranty period get over than the all demand fr money this is not right pls take step immediately

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