[Resolved]  Siemens Home India — Complaint about system

Address:Mumbai City, Maharashtra, 400086

We had booked almost every product of Siemens from DJ APPLIANCES -prabhadevi
We had made a booking cheque payment of Rs 100000
Later for a very bad vastu reason we had to sell our newly purchased flat
So we went to the branch for the same
We told them cut some amount but give us the balance amount refund
They said a straight no without listening to anything
This is not a ethics expected from a German company
We did not ask for full amount refund
We had a genuine reason
Even we are big businessmen but this way we do not behave /deal with our customers
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Mar 27, 2017
Complaint marked as Resolved 
Siemens Home India customer support has been notified about the posted complaint.
Verified Support
Feb 24, 2017
Siemens Home India Customer Care's response
Dear Keya Savla,

We regret the inconvenience caused. Please share your complaint number, contact and location details here or write to us on service.[protected]@siemens-home.com or contact us on[protected].Our representative will get in touch with you shortly.

With Regards,
Siemens Home Appliances Team
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