[Resolved] Siemens Home India — Complaint no.[protected] | |||||
Siemens washing machine...breakdown on 8 th august 2016. First vist by incompetent technician on the 9 th . Then on complaint a senior technician came to inspect. Spare parts required...as drum lining had been eroded due to scaling. Approx cost discussed was 11, 000rs. So far no oneis giving me an honest reply to the status of the arrival of the spare parts...How shameful and unethical is this kind of consumer service? WIll this be tolerated in Germany? Was this information helpful? | |||||
Sep 24, 2016 Complaint marked as Resolved Siemens Home India customer support has been notified about the posted complaint. Verified Support Aug 24, 2016 Siemens Home India Customer Care's response Dear Meera Z, We regret the inconvenience caused. We have escalated your complaint. Our customer service team will contact you shortly. With Regards, Siemens Home Appliances Team | |||||
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Arena House, 2nd Floor, Plot No.103, Road No.12, MIDC, Andheri East, Mumbai, Maharashtra, India - 400093
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