[Resolved] Siemens Home India — d j appliances pvt, ltd, siemens showroom, s v road santacruz. | |||
Dear sir, I was booked siemens OTG, washing machine and Dryer as on date 26.06.17 and paid advance amount as per terms Rs 168000.00 vide cheque no 635902 and has been cleared. But at the time of delivery (after 90 days)D J appliance said model which u booked is now is discontinue by Siemens company and upgrade model will be soon launched will be deliver to u and pass 30 days more. Again they offer new model with new price and collect cheque from my resident and at the time of delivery they deliver discontiued model and yet no proper reply for dryer. Staff of the D J Appliances so talking in roude and misguiding customer and lyers they are even not ready to attend the phone, sir money is not matter but they r spoiling seimens reputation in Indian Market please look in to the matter and clarify the matter. regards sameer ruparel [protected] India Was this information helpful? | |||
Dec 28, 2017 Complaint marked as Resolved Siemens Home India customer support has been notified about the posted complaint. Verified Support Nov 27, 2017 Siemens Home India Customer Care's response Dear Sameer Ruparel, We regret the inconvenience caused. We have escalated your complaint. Our customer service team will contact you shortly. With Regards, Siemens Home Appliances Team | |||
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Arena House, 2nd Floor, Plot No.103, Road No.12, MIDC, Andheri East, Mumbai, Maharashtra, India - 400093
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