[Resolved]  Siemens Home India — dryer not delivered

Address:Mumbai City, Maharashtra, 400060

I booked a simens dryer model w746b201w with dj appliances pvt. Ltd. On jun 3, 2017. I paid 100% advance of rs. 47000/- by credit card. I was initially told that the same will be delivered in 2 weeks. When i followed up after 2 weeks, i was informed that due to gst, the delivery will be further delayed by 2 weeks. We are a good ten weeks post the booking but there are no signs of delivery. Every time the calendar is pushed by two weeks. I need this to be resolved asap with prompt delivery. If that is not possible, i would like to have a 100% refund and suitable compensation (For not just interest) for non-performance and the hardship caused. I have chosen washing machine as the category of complaint as i did not find dryer or other suitable options
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Sep 22, 2017
Complaint marked as Resolved 
Siemens Home India customer support has been notified about the posted complaint.
Verified Support
Aug 22, 2017
Siemens Home India Customer Care's response
Dear Sampath Ganesh,

We regret the inconvenience caused. Please share your contact and location details here or write to us on service.[protected]@siemens-home.com or contact us on[protected]. Our representative will get in touch with you shortly.

With Regards,
Siemens Home Appliances Team
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Pl contact on [protected] or [protected]

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