Siemens Home India — Issue with gigaset a490 cordless phone

Address:	Hyderabad, Andhra Pradesh, 500038
Website:	mails

Hi gigaset team/sudhkar,

Below are the primary checks done before reach you through mail/call,
Issue: huge disturbance in voice at times while calling out/receiving calls

1. All the attached checks are done.

2. Already worked with the network provider it works fine with landline & other cordless phone.

3. When i face the "issue" as mentioned above, replaced the cordless with the landline phone, voice is clear and no issues reported.

4. Replaced with other cordless phone, which works fine.
Consider with the priority and replace my device with the other new device.
Particulars of mine are copied in my first mail.

You can call me on +91-[protected]/[protected]

Place : hyderabad-500038
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No one is ready to take care of the custmore!!... I feel like to if you want have a better bussiness, give a better service to the customer, but here no one is ready to take the responsibility!!...

Please clarify the below points.

Consider it on high priority & replace the device

1. After buying your product, why do i need to courier the product which is i received the faulty device from your end (Looks like there is not enough test are done, before deliver the device) from my end and who will pay the amount for the courier, i am 100% unhappy with the support and i don't want to courier it from my end.

2. Who is responsible for the device if something happen to the device in the courier.

3. I wonder as no one is taking responsibility of the device after couple mails from the customer.
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Hi gigaset support team,

Please send the new device to the below address and arrange a person to take the device which is with me, again i am reminding that i don't want my product to repaired and return to me, it's just a month product (Received on 23rd june 2016).

I am not responsible for the product to courier from my end, please arrange a person to deliver a new product and take away the existing device from my end.