[Resolved] Siemens Home India — model 6 kilo model 10b 268 / siewm10b268in. | |||||
My washing machine is Siemen bought from IDEAL showroom Ambalamukkh on 29/09/2015. It looks like a toy machine and suppose to be good brand machine. Now, I need to pay Rupees 10, 000 apart from buying it for Rupees28, 900/- to repair it. I find this very appalling and I was ignorant not to have made further enquiry before buying this brand. The drum needs replacing, according to a Siemen’s representative agent technician. The technicians are not fully qualified to do the servicing for German Washing Machine. They are just representing Siemen company, which god alone knows where they are based. I do not understand the logic of buying a new washing machine when it is not economical and the durability is zero percent. Please guide me as what I should do at this stage. Model 6 kilo model 10B 268 / SIEWM10B268IN. This machine is definitely not German make. This company needs investigation. Mrs Nair [protected]. Was this information helpful? | |||||
Aug 17, 2018 Complaint marked as Resolved Siemens Home India customer support has been notified about the posted complaint. Verified Support Jul 16, 2018 Siemens Home India Customer Care's response Hi, We regret the inconvenience caused. We have escalated your complaint. Our customer service team will contact you shortly. Regards, Siemens Home Appliances Team | |||||
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