[Resolved]  Siemens Home India — No free demo- asking extra charges

Address:

Pune, Maharashtra

We have recently purchased siemens 6 kg fully automatic machine. At the time of installation they installed it properly but they told us we had a earthing problem and did not give us demo. Unfortunatlely we signed the demo papers but demo was not given in real. Later we started the machine but as we had no clue about its working; machine started to give us problem like it stops in between n we have to again off the switch and when we on it; it starts from the first function. When we asked for the free demo a person from Pune center asked us for extra charge. This is horrible service from Siemens India- a german brand. Its pathethic that we have got in contact with this fraud service providers who want to make money only in 15 days. I cant imagine what will be they doing after 2 years warranty. We had IFB machine but we had good experience with them for 8 long years. Siemens India please improve the customer service support. Please resolve this issue asap if possible. The product is registered with name Mr. Madhukar Pawar, Pune Date of Purchase[protected]