[Resolved]  Siemens Home India — No installation/ demonstration for dishwasher

Address:400081
Website:Siemens

Dear sir/ madam,

I, gautam choubal resident of mulund, mumbai, purchased dish-washer manufactured by m/s. siemens on 26th jun 2016. the same was delivered on 27th jun 2016.

I was given to understand that m/s. siemens is very professional and that you would immediate arrange for the necessary demonstration.

I received a call from siemens that the necessary demonstration would be arranged within a day or two i. e. around 29th or 30th jun 2016.

I further received a call from some ofsiemens demonstration technician on 30th jun 2016 that he would visit my house on the same day and install the dish washer and give the necessary demonstration.

Regret to put on record here that this man is merely giving assurances right from 30th jun 2016 till date that he is reaching my home in next one hour.

Siemens service centre has not even bothered to check up with us regarding installation/ demonstration.

It gives me a feel that i have been cheated by siemens by continuously giving assurances of installation/ demonstration for more than past 9days without actually maintaining the commitment.

Warm regards,

Gautam choubal.
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Aug 16, 2016
Complaint marked as Resolved 
Siemens Home India customer support has been notified about the posted complaint.
Verified Support
Jul 14, 2016
Siemens Home India Customer Care's response
Dear sir, We have learnt that our team is in touch with you regarding the matter. For any further assistance, kindly contact us on[protected] to help us serve you better. With Regards, Siemens Home Appliances Team
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