Siemens Home India — Not answering properly very disrespectful. NOt updated the status of spares

Address:

7/4 I street, Nagarjuna Nagar, Kodambakkam, Chennai 600024

I had made a complaint about my Siemens Washing Machine for repair
through Toll No. An Engineer from SVS Entrprises Chennai 600068 visited home and inspected.He mentioned that AMC will be ideal for maintaining the machine. Accordingly i have taken AMC by paying Rs.12, 500/- against their bill no. 2274 dated 12.8.2022. Next day another engineer Mr. Nagarajan came and fit the spare. NExt day when I started using the machine i found that panel replaced and timer are not matching. It has been escalated to the company so many times but there is no response. Individually to the engineer also being informed but no response. When we approached the company every time they informed that complaint from my side was not registered or they call back. but they are very disrespectul. Request your intervention to solve this issue.