[Resolved] Siemens Home India — Pathetic product and customer service from Siemens | |||
I had bought a DOL starter from RK Sales, Jaipur. A completely new piece turned out to be faulty and was not working. The dealer bluntly refused to replace the piece and asked me to register the complaint on your customer care number. I had registered the first complaint on 20th June. Since then I have made a number of phone calls and mails but all my complaints are falling on deaf ears. It is highly unprofessional from your and the dealer part to supply a faulty piece and harass us in this manner. Ticket No. #TI-[protected]# Was this information helpful? | |||
Aug 11, 2017 Complaint marked as Resolved Siemens Home India customer support has been notified about the posted complaint. Verified Support Jul 11, 2017 Siemens Home India Customer Care's response Dear Sir, This is Siemens Home India page. If you have complaints/feedback/query related to Siemens Home Appliances you can write to us on service.[protected]@siemens-home.com or contact us on[protected]. With Regards, Siemens Home Appliances Team | |||
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