[Resolved]  Siemens Home India — spare parts for washing machine

Address:Mumbai City, Maharashtra

We own a siemens washing machine. It's been 15 days we have complained. To be precise 3rd july 2017. They send their engineer after like ages. After which they are now claiming they do not have spare parts. Such a big company not having machine parts is really surprising. Through my sources i came to know unofficially they do it in two days. As we wanted to get the bills and everything official they are still claiming they do not have parts. There is no system where the customer is provided with a complaint number. Can you please look into the matter and help us resolve the problem immediately.

Regards
Viraj shah
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Aug 18, 2017
Complaint marked as Resolved 
Siemens Home India customer support has been notified about the posted complaint.
Verified Support
Jul 18, 2017
Siemens Home India Customer Care's response
Dear Sir,

We regret the inconvenience caused. Please share your complaint number, contact and location details here or write to us on service.[protected]@siemens-home.com or contact us on[protected]. Our representative will get in touch with you shortly.

With Regards,
Siemens Home Appliances Team
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Problem with the stove working some time and not working some time can not understand what the problem is

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