Siemens Home India — Spare parts not available and quoting high amount

Regd no [protected].I purchased Siemens dishwasher in 2014..in 2016 the heating element was failed (in 2 years of purchase) and I paid 10, 020 for it..Now beading and again heating element failure ..I got call from customer care and they quoted 10k and informed me that it’s a old model and beading is not available..In 7 yrs the products spare parts are not available, quoting high amount, They are not ready to give compensation or even exchange offer..I bought a Siemens product, hoping the service will be good and spare parts will be provided for atleast 10yrs..This is disappointing..I request for a reasonable concession for the repair(can’t pay another 10k again ) and also the company should arrange for that spare part(beading)which they are saying not available.