[Resolved]  Siemens Home India — Washing machine awful service

Address:

Chennai, Tamil Nadu

I have had a terrible exprience with the siemens washing machine. when we bought it the machine no tecnician gave us any after sales service or told us when to use the scalant. my macine stopped working 10 days back. They first send me an imcompitent jounior servuce engineer a day later they send us a senior service engineer. He told us that the drum had to be changed because we did not use a scalant.so dispite the fact no after sales service was done or provided by the company we asked them to go ahead and change the drum . They told us that they would change itbin two days. its been 10 days now. Every time we call them they tell us its on the way. This has veen a terrible experience .