Siemens Home India — washing machine complaint

Address:

224 Raja street chengam 606702, Tiruvannamalai, Tamil Nadu, 60670

We bought a siemens washing machine a07-16 on 2007. Now while shifting they titled machine resulted to drum and outer tank get jammed. So we booked a complaint in toll free and order id is [protected] dated 17.07.2019. Service engg came on 22.07 and he said spares to be replaced and got advance amount rs.2000. Till not no response. Fraduant nature by service engg damages company brand name. They also quoted a lumpsum amount and with advance amount they went off. Such a worst behavior buy a branded company service makes nuisances to the product.

Let me know whether they service the product or else i am ready to throw away the product