[Resolved]  Siemens Home India — washing machine damaged with in 3 years and no response from company

Address:

Ahmedabad, Gujarat, 380058

I have purchased the washing machine in october 2014.

1. Within six month machine motor have to be replaced.

2. Minor problem always were there.

3. Machine body started getting rusted and getting damaged after 8 month's.

4. Call customer care and engineer visited no solution provides.

5. Body went on getting rusted and today i am at situation where my machine body is totally damaged and company is asking to pay 11 thousand for replacement with no guarantee.

6. The customer care are irresponsible and in professional. They behave as they are doing favour.

7. I have used other brand washing machine this is shocking and horrible experience.

8. I paid around 27 thousand and u am getting nuts.

9. My old machine have to be replaced after 10 year but never had such complaint and experience.

10. There is no response from seimens customer care dept or global.

11. They are just here for minting money and have no value for customer and they money. No customer service or satisfaction.

I need solution for the same. It is my hard earned money not the charity.