[Resolved]  Siemens Home India — washing machine from siemens...

Address:Bangalore, Karnataka, 560043

Complaint logged in on 27th july. Technician attended after 2 days and said electronic board was spoilt.
Today is 7th aug and till date i've no confirmation on the whereabouts of spares and when machine will be attended to.
Call center have a standard response "we will get back to you in 24 hours" and no one gets back. Have reached out to field engineer also and the response is similar. No accountability.
Pathetic service, i guess bad choice of buying siemens product.
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Sep 7, 2017
Complaint marked as Resolved 
Siemens Home India customer support has been notified about the posted complaint.
Verified Support
Aug 07, 2017
Siemens Home India Customer Care's response
Dear Sir,

We regret the inconvenience caused. Please share your contact and location details here or write to us on service.[protected]@siemens-home.com or contact us on[protected] so that the issue can be looked into on an immediate basis.

With Regards,
Siemens Home Appliances Team
Complaint comments 

Comments

It has been over 3 months since we booked oven with half payment as advance, till we haven't delivered. We have called numerous times Siemens show room in T.Nagar Chennai Buzullah Road but in vain, keep postponding the dates.Please help us.

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