[Resolved]  Siemens Home India — washing machine is not installed since 15 days

Address:

Thane, Maharashtra, 400615

Dhiraj barapatre
Order number :[protected].
Product : washing machine
Date of delivery : 17 oct 2017

I have purchased the washing machine from kohinoor on 15th oct 2017 and it was delivered on 17th oct 2017. We are waiting for the installation and demo for our newly machine. No technician have visited for installation of machine. I have followed up so many times (More than 10 times) with customer care on [protected]. Everytime they say that technician will visit today but no one has visited till today. We are really frusted with this behaviour. Sla has already breached as the installation and demo should be completed within 48 hours and now its around 15 days and we are still waiting.

Could you please accelerate the process? If it will not done today, i am obliged to go to consumer court tomorrow morning.