[Resolved]  Siemens Home India — Washing machine not being properly attended to

Address:Mumbai City, Maharashtra, 400026
Website:Siemens

I had made a complaint to your mumbai service agent bearing phone number [protected] for a working machine needing service due to noticing a slight water leak. The technician came the next day and insisted on replacing the water pump which he did the following day by charging rs. 3500/-. There after the machine has stopped working completely and the technician and the office as above, are not giving a proper commitment on the service rectification, cause and are not sending their person. Kindly take up and revert.
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Aug 26, 2016
Complaint marked as Resolved 
Siemens Home India customer support has been notified about the posted complaint.
Verified Support
Jul 26, 2016
Siemens Home India Customer Care's response
Dear Nitin, We are sorry to hear about your experience. We have escalated your complaint. Our customer service team will contact you shortly. With Regards, Siemens Home Appliances Team
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    +91 22 6751 8000
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    Arena House, 2nd Floor, Plot No.103, Road No.12, MIDC, Andheri East, Mumbai, Maharashtra, India - 400093
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