Siemens Home India — washing machine - over a month waiting for repairs | |
I have to inform you all about the terrible service we have received from siemens india. We were having a problem with our washing machine. Contacted the dealer through whom we bought the machine. The mechanic from siemens took more than a week to show up. Checked the machine and said some parts need to be changed, he will advise the company and will be back within a week. That was on the 28th of november. No one has appeared as of today, the 25th of december. I have spoken to the service manager sanjay at least 4 times. All i get from him is false promises and dates, or "i will get back to you in 30 minutes". This is a frustrating experience. Didn't expect this from a german company. Was this information helpful? | |
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Siemens Home India customer support has been notified about the posted complaint. | |
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Our Siemens fridge is not cooling and even after repeated complain, the technician never arrive. we had waited for 3 long days and till now whenever we call up, they(CCE and Technician) promised to come the next day which never happened. This kind of customer service i'd never expected from such a branded company.
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