[Resolved]  Siemens Home India — washing machine repair - no service

Address:	403511
Website:	Siemens

My siemens washing machine suddenly stopped working. I called the siemens service helpline and they sent an engineer. He inspected the washing machine and informed that the 'pcb' had developed a fault. He was unable to advise the nature of the fault in any greater detail. He charged rs800 for his labour. He said that they can try to repair it and he would get back to me later the same day. He called the next day saying that they could not repair it and i would have to buy a new one at a cost of rs 5, 600. I told him that first i would like to check if someone else could repair it, and found someone within a day. When i called back to ask the technician to remove the pcb for me so i could give it for repairs, he did not pick up the phone. Since them i have called the siemens helpdesk repeatedly and also various siemens personnel whose numbers they gave me. Each says that they will get the techinician to call me but no one has called. I have been waiting for over a week.