[Resolved]  Siemens Home India — Washing machine - wm 10 b 26 sin purchased on 29.01.2014

Address:	411001
Website:	www.consumercomplaints.in/new_complaint

We had purchased wm10b26sin in end january 2014 for rs.32000/-. we are a family of two senior citizens. greatly impressed by the advertisement and even otherwise about the german engineering / technology etc. instead of going for japnees or south korean washing machine, we went for siemense. since no of persons for whoc the machine was being used is only two and we used to operate the same ona alternate day basis, there was no question of overloading the same. suddenly, during last week it started giving noice while rotating therefore we alled the technician. on inspecting the machine he informed us that the plastic drum and shock absorbers need to be replaced. on second day i. e. today he informed us cost i. e. rs.9500/- for drum, rs 1100/- for shock absorbers and rs500/- for transportation from shivaji park, pune to koregaon park. we have no other go but to get the machine repaired.

Not that we are new to using wm. we have one national - fully automatic japnees washing machine purchased in august 1986 for rs.8600/-. this machine is fully under operations for last 30 years without any repairs and maintenance and noice.

We have therefore reached to the firm conclusion that german/ european machines are basically costly, and their maintenance/ repairs and cost of spares is further costly. people should not believe the german engineering and go for japneesor south korean machines or even for indian brands like vdiocon etc.