[Resolved]  Siemens — Refrigerator

Address:

Chennai, Tamil Nadu, 600010

I am a resident of Chennai and on Wednesday( 22/06/16) the door to my refrigerator broke. We called the Siemens office and we had someone come over that day to check the problem but after that we had no response inspite of calling them. A fridge is very important these days and we had a real struggle managing considering our door broke. Now we are told that only by the following Wednesday the fridge will be repaired. Its been very hard to manage our kitchen and we hope this is resolved as soon as possible.
This is not the first time we are having an issue with customer care. A couple of years back also we were given a lot of trouble by the siemens staff. It is very disappointing to see such a big company with such poor customer care. I do hope you will pay attention and not have a laid back attitude towards your customers.