[Resolved] Siemens — Siemens Washing Machine WM14790GC | |||
I bought Siemens Washing Machine, WM14S790GC, on Dec. 9, 2011 from Siemen’s Preferred Dealer, D J Appliances, Mumbai 400054 for Rs 56, 000: a price much higher than comparable machines in market. On the hope that Siemens will be superior to others. Alas, my hopes were entirely belied. Within just 2 1/2 years of buying(and just outside of warranty period of 2 years), the machine has conked off, showing error code F 57. A technician came home and made a cursory examination to say that the Motor Module needs to be replaced at a cost of Rs 9940/- plus visit charges of Rs 800/-. After 10 days and several mails/phone calls to Siemens Customer Service about the unconscionably high charges and early repair requirement, their technician came and replaced the part. He gave me a princely discount of 25% on the part, but still the damages came to well over Rs 8000/-. Don’t go on the assumption that a pricey machine from an MNC is better suited to you. They are probably a lot worse than a much more reasonably priced Indian or for that matter a Korean appliance. Was this information helpful? | |||
Complaint marked as Resolved
Siemens Home India customer support has been notified about the posted complaint. Verified Support Sep 25, 2014 Siemens Home India Customer Care's response Dear Sir / Madam,
Apologies for the inconvenience caused and your experience with the customer service. We have noted your feedback. This shall help us to serve you better and build a lasting relationship.
Regards,
Siemens Home Appliances Team
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Fake Offer Letter
I cheated by Fake Offer Letter ,Some of BAD guys there gave me fake offer letter and took my money but they are not given back.Please help me.
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