[Resolved] Siemens — Washing Machine repair taking over 3 weeks | |||
A authorized service dealer for Siemens has take our PCB Board from our washing machine. Each week he says he is coming but he never shows up. First week, it was 8000 Rs, next week 10, 000 Rs and now it costs 14, 000 Rs. Yes, still he won't show up and has stopped taking our calls. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
Dear Mr. David,
We are sorry to hear about your experience. Please write to us on service.[protected]@siemens-home.com with your contact details i.e.name in which the product was purchased and your contact number. Do mention <; in the subject line.
Please be informed we do not have any authorized service centre in Kalina. For any information on the closest service centre please call us on[protected]Mon – Fri 8:00 am – 8:00 pm).
Our representative will get in touch as soon as we hear from you.
Siemens Home Appliances Team
We are sorry to hear about your experience. Please write to us on service.[protected]@siemens-home.com with your contact details i.e.name in which the product was purchased and your contact number. Do mention <; in the subject line.
Please be informed we do not have any authorized service centre in Kalina. For any information on the closest service centre please call us on[protected]Mon – Fri 8:00 am – 8:00 pm).
Our representative will get in touch as soon as we hear from you.
Siemens Home Appliances Team
Dear Mr. David,
We are sorry to hear about your experience. Please write to us on service.[protected]@siemens-home.com with your contact details i.e.name in which the product was purchased and your contact number. Do mention https://www.consumercomplaints.in on the subject line.
Please be informed we do not have any authorized service center in Kalina. For any information on the closest service center, please call us on[protected]Mon – Fri 8:00 am – 8:00 pm).
Our representative will get in touch as soon as we hear from you.
Best regards,
Siemens Home Appliances Team.
We are sorry to hear about your experience. Please write to us on service.[protected]@siemens-home.com with your contact details i.e.name in which the product was purchased and your contact number. Do mention https://www.consumercomplaints.in on the subject line.
Please be informed we do not have any authorized service center in Kalina. For any information on the closest service center, please call us on[protected]Mon – Fri 8:00 am – 8:00 pm).
Our representative will get in touch as soon as we hear from you.
Best regards,
Siemens Home Appliances Team.
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+91 22 6751 8000
Arena House, 2nd Floor, Plot No.103, Road No.12, MIDC, Andheri East, Mumbai, Maharashtra, India - 400093
A local authorized service center in Kalina has our PCB board for the last 3 weeks and is not picking up our phone calls. We have tried different numbers and each time he says he is coming today and never shows up. He still has our board and has not shown up and we have been without a machine for 3 weeks. Sending out our clothes to be cleaned, at our expense.
The cost to repair it has changed as well, going up each new week that we call.
I would like to escalate this complaint as I extremely disappointed in the Siemens name and the service we have not received.