Simpl — I have paid 9535 due but they are not updating. My no [protected]

Simpl pay latter website in which I have paid ₹ 9535 due but they are not updating It as paid. Instead they are sending notifications that I have not paid. I sent screen shot of the payment. But also they are not responding to it. I have raised a complaint also. They not bothering at all. They are trying to cheat me. My name MAHINDRA REDDY c v. My no [protected].