Sir Ganga Ram Hospital — regarding misbehavior of deputy medical superintendent

My father who is experiencing pancreatic assault and his treatment have attempted by dr. Anil arora. My father, my mom and me came in your hospital on wednesday from ludhiana (Punjab). Because of no room in your hospital, they move us in sir ganga ram kolmet hospital and revealed to us that tomorrow we will organize room for you. On next day at 11pm, they revealed to us that they organize the room in main hospital. Organize the room in main hospital.
I completed our all admission process around 12:00 am and present the affirmation charge 25000 rupees simply because we have a tpa case, so i let them know in morning i will do my tpa procedure and compose the embraced. At the season of affirmation, they didn't enlightened us regarding the hdu-3 bed 5. As my mom is experiencing fracture in hip bone because of which she can't walk appropriately and not ready to sit on lower seat for quite a while. When we came to hdu-3, we saw that is the liver icu yet we interest for single room in your hospital because of my mom issue too. They disclosed to us that you have to remain in liver icu and just a single attendent will be remain here as my mom can't sit on that icu seat. Along these lines, we revealed to them that please drop this since we interest for the room not for the bed.
When we came at admissions, we converse with dr. Ramya about the issue of the room. She didn't listen to my mom issue else she was extremely discourteous with my mom and father as well. She revealed to us that you need a treatment for this hospital from dr. Anil arora else you need to leave. My mom disclosed to her that mam, we came in this hospital simply because of the treatment then why we leave this. Be that as it may, she didn't tune in to my mom perspective. She told my mom, some superfluous focuses which are not identified with our concern. After, this whole issue, we concluded that we will be return in the kolmet hospital once more. Thus, we apply for cancellation process. She came to us and told my dad and mom, that accompany me, person will be tell you about the process if you want to leave the hospital or if you want to stay so i disclosed to her that mam we will be accompanied you simply sit tight for 2 minutes. But she revealed to me that i am not free for you (Mai aapke liye free nhi hu) thus i revealed to her that mam how you are taking with me (Aap mere sath kese bat kr rhe ho, mere mother a rhe hai) and i revealed to me that listen i am dr. Ramya – i am not free for you, this is your concern so now i won't do nothing (Listen i am dr ramya, mai aapke liye free nhi ho, aap a rhe ho toh thik hai nhi toh ab aapne aap kr lena jo krna hai).