Sir Ganga Ram Hospital — rude behaviour towards senior citizen, change, lenses vision issue

Address:

New Delhi, Delhi, 110060

I am really disappointed with dr. Tinku behaviour towards patients. I took my grandmother for her eyes to this dr. And she behaved impossible with a senior citizen (Grandmother).
She operated my grandmother’s eyes 1 year ago at ganga ram hospital and we have several follow ups with her coz the eye she had operated had no improvements as compared to unoperated eye. Since the operation, my grandmother was not relieved. Whenever my grandmother asks her whats the issue, she replies very rudely that “it is not my job to tell or convince your grandmother”
I especially took another appointment to see her privately at delhi eye centre. I especially called her for appointment before going and still she came late. Then she was so rude in explaing her whatever she is asking. When i told her that she is a senior citizen coz she is facing issues then also she said if you want i can take one more consultation fees to explain. However she already charged us for the service. She says to her very rudely i cant give you time until you pay me separate consulation on each visit. Not only she is money maker but she is a a very arrogant doctor towards her patients and especially i was shocked to see her behaviour towards a senior citizen. I highly jot recommend her and want to highlight this matter for other patients. I even request the higher authorities to take strick actions against this dr. Tinku. I’ll email her superiors to kindly take an action coz a doctor’s duty is to explain their clients well until they get satisfied.