Sir Ganga Ram Hospital — The lab report contact person and prof mandhir kumar assistant spoke rudely

Hi I have been trying to get my lab report. No one is ready to help me out. I got a rupees 12.5k test done today in the morning and I was told that I can get the report on WhatsApp. No one has given endoscopy number. This test was recommended by Prof Mandhir Kumar and I called up hai assistant who spoke very rudely to me and cut the call while I was talking. I called the customer care the lady was so harsh, she did the same. I have my patient id and episode number as well. If I don’t get a call back and my results, I will require a refund for wasting my time. Such a big hospital and this is how you treat patients. If you don’t process my refund, I’ll personally come to the hospital and make my way to get it.