Sir Ganga Ram Hospital — unethical practices adopted by sir ganga ram hospital

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New Delhi, Delhi

Unethical Practices adopted by Sir Ganga Ram Hospital .

I came to Ganga ram hospital for treatment of my wife .The problem was black coloured stool associated with fatigue and giddiness. We were referred to Dr Anil Arora for the above said issue.
On 14th May’19 we reached gangaram .Endoscopy was done for analysing any abnormalities in upper GI .Upper GI was normal and still two times endoscopy was done for the same part (Till Duodenum). The endoscopy repeatedly may have resulted in wear and tear .After it colonoscopy was done and report was normal. On the same day Dr suggested for capsule endoscopy

Capsule endoscopy was done to record internal images of the gastrointestinal tract for diagnosis.The capsule travels through GI taking pictures transmitted to recorder.The usual recording time is generally around 12 hrs.The recorder malfunctioned and there was recording for only two hours against the normal recording time of 12 hrs .The Hospital still charges full price even after knowing it.Not only this, the capsule got struck in lower intestine which was revealed after X-ray.Based on 2 hrs recording no abnormalities was there.

After the fail capsule endoscopy, Dr advised to go for balloon endoscopy for diagnosis .Balloon endoscopy was done on 16 th May’19 . After balloon enteroscopy my wife developed abdominal distention and pain and was unable to pass flatus and faeces.My wife was continuously complaining of extreme pain, doctor was informed about it regularly but taken very casually by them .After 8 hrs from balloon endoscopy doctor performed CT scan . CT scan finding reveals perforation in intestine and referred to GI surgery for further management on 16 May’19 . Surgery was done on 17 May’19 early morning seeing the criticality of the complication resulted due to double balloon.1*1 cm perforation at posterior part of 3rd part of duodenum observed during surgery. The Hospital still charges full price even after knowing it that due to not following protocol and SOP perforation has taken place.

It was the responsibility of the doctor to access the risk as patient had already gone for endoscopy three times .The doctor failed in double balloon endoscopy.

The surgeon (Dr. Shailendra Lalwani) did a surgery related job .After surgery our case was with GI surgery group and all medication /instruction was given by them .Inspite of that Dr. Anil Arora & group entered two visit daily in blue sheet of indore patient file (17th may to 30th may) which lead to undue expenditure knowing that this was not their case .There was no instructions from their side but just to make money this unethical practice was adopted by Sir Gangaram hospital/ Dr Arora group .

We went for getting a simple problem cured and what we get in return - An unwanted Surgery- Mental trauma .

I hope that you will review my case without any favours and fix the responsibility against the above mentioned failure.
It is fit case of consumer court and medical negligence.

Regards
A.K.GAUTAM

Patient Name Kamlesh Gautam
Registration Number 2541189
Episode Number IP00957396