Sireesh Auto — Booking and refund

Address:

Koppa Chikmagalur

26 may 2022 evening i made a booking for bolero neo n8 in this nonsense showroom by paying of 11000rs to Hdfc bank account and sales manager team leader and agent every one made a promise of delevery will be withing june 15 agent called me june 14 and said sorry sir vehicle delayed for week so i said k not a problem i will wait for 1 more week again that agent called me and said he cant give delivery within month i need 15 days more so i told thats it i cant wait for more if you are interested in delivering the vehicle with week its k give me other wise return my booking amount i will go with other showroom and they asked me details about my bank and give each and every document on date june 28 2022 todays date is 4th july 2022 still no response from showroom but that nonsense teams leader messaged me and said amount already processed in 2nd july and sent some transaction id i visited to bank and check with bank account 1 rs is also credited to my account after that he is saying that 9900 rs will credit today why 9900 i asked him 1100 is cancellation charges from showroom side he told me when i visited the showroom team leader maneger every one said 100 percent refund but now they are telling 10% will be thier charge what is this is this they are giving respect to customer what they are doing 1100rs means what is this is their any sense booking amount is 11000 for that 10 percent will cancellation charges i need full amount back otherwise i will go to consumers court i will file complnt on this bloody showroom 11000 is not a big deal for me but they were making fraudulent so want resolved in 24 hours otherwise i will go to raise a complent in consumer court