Siti Cable — after bill payment still the channels are not activated

Address:

MIG-259, Balaji Nagar, Kukatpally, Hyderabad., Rangareddy, Andhra Pradesh, 500072

Hello,

We paid the amount through the online and we got the connection but after 2 days the channels got disconnected and status is in deactivate. I raised n no. Of complaints with local vendor and even with customer care. Now customer care are asking me who asked me do pay the amount. It will take 24 hrs to activate but it took more 2 days done no response and customer care people are asking did we ask you pay the amount through online.in these cases why do there provide ads on the channel subscription and you did there keep the online payment option before paying through online i checked with lco and even with customer care.

Would you be able to take action from your end or shall i go a head for court.

Thanks,
Saikanth
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