Siti Cable — channel issue

Address:

Sari stand Road Patthargali, Patna, Bihar, 800001

I selected my channel and gave my cable operator the money from the channels which i want to see but many channels from those channels are not being provide by my cable operator. I am quite compliant but the last 7 days they are not giving any response. Plzz help

Cable operator number = [protected] kishore

Sony max2,
Ngc,
Discovery pack
Are not coming.