| Address: Madhya jhorehat, Howrah-711302, West Bengal. |
To
The Customer Service Authority
Citi Cable Network
Subject: Complaint Regarding On-Screen Logo Obstructing Match Information
Dear Sir/Madam,
I am writing to formally raise a complaint regarding the placement of the Citi Cable logo on my television broadcast. During live cricket matches, the logo displayed at the bottom-right corner of the screen overlaps and obstructs important match-related information such as score details, overs, and other on-screen graphics.
This issue significantly affects the viewing experience, especially during live sports broadcasts where real-time information is crucial. As a subscriber, I expect an uninterrupted and clear display of all broadcast content.
I have enclosed a photograph with this letter as evidence, clearly showing how the Citi Cable logo is covering essential match data during a live cricket telecast.
I kindly request you to look into this matter at the earliest and take necessary steps to reposition or resize the logo so that it does not interfere with broadcast information in the future.
I hope for a prompt resolution to this issue and look forward to your response.
Thank you for your attention and cooperation.
Yours sincerely,
SANTU KARMAKAR
MADHYA JHOREHAT, JHOREHAT, SANKRAIL, HOWRAH-711302
Contact Number- [protected]
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