Siti Cable Complaints & Reviews

I have complained about the website login issue and signal issue in my area.
You have given me a complaint no. 7316388.
Today at 3.28pm I got a message saying that the complaint has been resolved.
I have attached a screenshot of the same.

When I initially mailed. Someone from Vijayawada Customer care has called and been in touch with me. A woman employee was very kind and soft spoken since 12.10.2021.
I have been in touch with the Vijayawada Customer care since then. A woman employee assured me to solve the problem as soon as possible. She has been calling me regularly and following up with me and my local operator.
On 15.10.2021 she called me to inquire whether the problem was solved. I said that the problem has not yet been solved. She asked me whether she can update the complaint as solved as the operator has visited my house and checked the problem. I said how she can update the complaint as resolved though it was not resolved. (Local Operator has asked 2days i.e., till sunday as there is festival). She assured me that I will get the problem solved and asked / requested to allow her to close the complaint as the complaint has been pending for a long time. I asked that vijayawada executive to keep the complaint live. Then only someone will attend and solve the problem.
Today someone from Vijayawada Customer care called at 12.13pm and she spoke in such a way that someone has visited the complaint and she said that complaint was solved. But i said that I am not getting the channel which I requested and raised a complaint for.
At 3.28PM I got a message from SITI that the complaint has been resolved.(screenshot attached).
As soon as I saw the message I called the Vijayawada Customer care and inquired about the message. But they said that the complaint has been closed from the higher end. They said that the woman employee who used to talk to me till 15.10.2021 was on leave. The others who attended the calls gave ordinary and careless answers. (An employee named Sruthi was very rude and gave careless answers). 2 to 3 people spoke to me today but they are not willing to take my complaint either.
They gave arrogant answers by saying that if they have not closed the complaint, if you want to complain again do what you did previously to complain. I requested them to take my complaint or give me the mail address of the higher office which closed the complaint. But they refused to do so.
This is the way SITI Customer care Vijayawada is working and causing inconvenience to the customers.
Till yesterday, I was very positive to give my customer feedback as 5star. Today SITI Customer care Vijayawada executives reply was very bad

Iam v.surender kumar from .by last 2 days iwe fixed a siti hd +setupbox but i didnt get all channels .

so its my humble request to please fix it.

thank you

No Siti cable signal for TV operations since last night 8 pm.No takers for complaints. Cable operators Phone not operational

I have made the payment but still the specified channels not come.

We have been asking for new connection since last month. No one is taking responsibility and giving connection . We got fed up by calling them frequently. Thus is not the way to respond for new connections. This is the worst service we know till know

We have changed our set top box previous month they forgotten to give us new number, so we thought that this new set top box is also of same number and we paid this month balance to the old number set top box their response is not good, pls make sure to recharge to new number with the money we paid on the old number . have

Hello,

My name is Swaroop, It's been more than a year, I have disconnected the services. However the VC and Siti Digital Box is still with me.

No LCO is responding and not willing to take the box back. I have paid advance before, it's not returned yet. No proper response and talk rude.

I am requesting your help to resolve this issue as earliest. Please find the details below.

VC No:[protected]
Chip I'd : [protected]
S/No : 1512C[protected]
Model : CH-8560M
LCO Name : Busham Jangaiah (Jagadeesh)
Phone# [protected]
E-mail : [protected]@gmail.com

Regards,
Swaroop M.

I want hungama channel in Telugu please

Cable operator is not providing to pay the bill always signal prblms in a month easily 2-3 days not working better to switch other dish if we try to pay in website asking vc number horrible services

I am very dissapointed and frustrated with siti digital cable services,
We are not getting siti cable connection from last 3 days and called the siti cable office in anandapet and compliant about the issue. Every time they tell that a person will be sent to fix it and no response from them till now. Very bad response and they don’t bother about customers now as the money is paid in advance to them. Please take some action on them so that people don’t face this issue anymore. I had this problem many times and had to follow up with them for so many days to have issue resolved.
Address: Bijnor, Uttar Pradesh, Chahshiri, B 24
Contact number - [protected]

I am an unsatisfied customer of Siti Networks (Cable).
I had purchased a HD Set top box of Siti Cable and it was told to me that amount is refundable.

Now when i am discontinuing my services with them and call the toll free number to find out about my refundable amount,
1. Call centre people are just sitting there to hear the customer shout and abuse, they only keep saying sorry sorry but no expected response.
2. When i asked about procedure to get my refund on returning the HD set top box, they are saying speak to your local operator.
BIGGEST MISTAKE and TOTAL FRAUD COMPANY...NEVER AVAIL ANY SERVICES.

They are not providing Tv5 News and Abn News which are free channels. Even though we subscribed for all we are not getting

I am from shivpur varanasi my cabel is not working properly from 16 sep 2020 always signal issues...many times I have complained to local cable operators but he did not resolve signal issue...and he says I am not liable for signal issues only company is responsible for signal issue. I always pays monthly fees but I am totally disappointed by siti digital. Also I have attached the vedio on which issue is seen easily.
Kindly provide me solution as soon as possible.

Siti cable, mankammathota, karimnagar, 505001.
operator name:Madasu Rajendar

Not giving all free channels they are blocking telugu news channels like ABN Andhra Jyoyhi and TV5, regularly even after complaining mant times .

Dear all,

I am writing to make a complaint of your local agent name Mr. Babun. I am a customer of your company since 10 years, but from
2020 till now I am very much dissatisfied.

I am giving payment of Rs. 599.00/- per month (SITI HD Pack) but every week cable connection got disconnection for whole day. Regarding this issue I called my cable operator he always said to [On] [Off] the "set top box" it will automatically get start, but nothing happened, most of the time whole day I [ON] the set top box but cable connection not activate. Error showing " every time. I was very much upset for your local agent Mr. Babun he is unreliable person and every time he will make fake commitment with consumer and most of the time he will not picking up the phone. He also said SITI cable company doing this kind of problem to their all consumers from all the areas.

He suggested me to leave SITI cable connection soon & choose other service provider otherwise if I continue the services then every month I have to face this problem from him.

I request to SITI cable company please take serious action against him immediately. This agent name Mr. Babun making harassment to the consumer & also making bad reputation on SITI Cable connection

Thank You

With Regards,
Prianko Kumar Basu
Contact no. [protected]

Dear sir,

I am ch madhava rao two days before i got transfer from ongole to Vijayawada i want new siti digital connection, but i have a setup box of siti digital network my address is. NSVS RESIDENCE chinna Pullaiah street, ramavarappadu, currency nagar 1 st line, near p madhavi sugar hospital, Vijayawada-521 108

My VC number is [protected]. i have been using Trai Channels selector app for last 5 months to add/remove channels and my wallet balance (Trai channel selector) gets deducted daily as per the current no of active channels.
I had done a recharge of 180 rs on 2nd November, and my plan suddenly expired yesterday(28th Nov) though I still had 20 rs in my wallet (attached screenshot) yesterday. I complained to SITI and they said that i had Rs. 0 balance in my wallet yesterday so they deactivated my connection. When i said i will complain to TRAI, they came up with a new excuse that since i have added extra channels few days back, but my daily deduction was still the same so they expired my validity 4 days before. But from the time I have added the extra channel, the daily deduction has increased as the fees for the new channels were included in it.
I would request TRAI channel to please provide justice to me as they have stolen my 20rs without even giving me justification about it.

I'm sahil from sector-9/11, hisar. I've been a customer of siti broadband from 10 months and it's been 6 days since my broadband has stopped working even after i've paid for two months in advance. When i call the local cable operator he asks for ₹220 in the form of maintenance cost to make it run again. So i've been calling siti customer support and they are just giving me assurances that it will work today or in the evening and the technician will visit but in reality no action has been taken as of right now. Worst service provided by any internet service provider.

Dear Sir, I had Purchased Secondhand Mobile Phone Samsung A51 After Paying Him 16800 Cash From One Guy Sanjay Shah On-14th May 20, His Mobile No-[protected] From Olx Platform, He Had Provided Me Soft Bill Copy On Whatsapp At That Time On purchase, And Promise Me Original Copy Will Be Provided After Lockdown Is Over, Yesterday I Got a Call From Railway police Officer name MR Amol, And We Decided To Meet, they Inform Me Mobile Phone I am Using Was Stolen One. I Handed The Bill Copy N Information They Ask For. They Call me today At Thane Railway Police station, I Visited There N Handover My Phone To One Available Officer Name Vikas Patil. He Was Also Available There On the Previous Day Meet.
Till Yesterday Seller Was Accepting My Phone call I am Asking Him For Original Bill Copy. Today He Has Put My Phone No At Reject List.
Now I am in Trouble I has Lost My Money N Phone Also. I Had Attached With Detail Whatsapp Chat N The Location Where We Finalise Our Deal, With Invoice Copy Seller had provided
Can You Please Heip Me In This Matter