Siti Cable — exploitation the customer by taking more rate of cable tv channels

Address:

Pradip Kumar Roy, PO.- KHIRPAI, Pradip Kumar Roy, PO.- KHIRPAI, Ward no.3, North side Out Post, Dist. Midnapur(West), WB,721232, Paschim Medinipur, West Bengal, 721232

I, sri pradip kumar roy of khirpai ward no.-3, p. O. - khirpai, distt. - paschim - medinipur, pin-721232, west bengal is a subcriber of zee bangla, star jalsa (Without hd) & colour bangla along with free channels and use to pay siti cable/kolkata through amit cable/khirpai vide my id no. [protected] @ rs.195/- per month. Amit cable speaks that they are advised by siti cable to charge zee bangla, star jalsa (Without hd)@rs.19/- per month for each channel. But it is noticed from trai website that rate of zee bangla, star jalsa (Without hd)@rs.12/- per month. So total cost should be charged against me rs.{ (12x2)+7/- + 130/-}=161/- + 18%gst = 161+28.98 = rs.189.98 max. Rs.190/-. Hence it is being requested that this type of exploitation is being made since last so many months, no channels are not written on receipt also, only total amount is written. Please look into this matter and take immediate action to stop this type of exploitation.