Siti Cable — free to air channels are not coming

Address:9,Jamir Lane , 2nd Floor, 9,Jamir Lane, Kolkata, West Bengal, 700019

I have paid for three paid channels. Now only three paid channels are coming but not a single free to air channel including dd bouquet. Tuning did not help. Lco could not solve the issue.
Details are as under:
Stb no:1234bee18ds558
Ua no:[protected]
Card no:[protected]
Lco: abhilasha
Customer e mail: [protected]@gmail.com
Customer m:[protected]
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The SITI Cable customer care center not response my phone call . My VC No. [protected] and I'd 5640183 I have no any idea how can I activate cable connection

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    +91 33 4002 5000
    +91 120 452 6700
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    Building No: FC 9, Gate No -3, Sector 16 A, First Floor, Film City, Noida, Uttar Pradesh, India - 201301
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