Siti Cable — incorrect package

Address:

Kolkata, West Bengal, 700156

Dear sir/madam,

The package for my tv changed automatically. I had subscribed to siti cabel just one month back and suddenly the package got changed to hd and now i am unable to get the channels that i was using.
The local team is unable to help and is saying nothing can be done...
I have call recordings and screenshots as proof for the sub standard service.
Request to kindly look into the matter on priority.

Regards

Ravi
[protected]
Address: t3/f2/m4
Eastern high, new town.
Kolkata - 700156
Vc number[protected]