Siti Cable — login and payment issues - website / app not working

Address:

Hyderabad, Telangana, 500017

I have been trying to login to the website / app to make payments for subscriptions fees but nothing is opening. It says the site is under maintenance since last 2 to 3 weeks. What is going on? I have raised many complaints thru e-mail pointing out the same, but with no response. Can you even try to look whats going on? Surely, the main website can not be down for weeks causing so much of inconvenience to the customers.