Siti Cable — not providing free channels

Address:

520007

Hi, after trai order that the consumers could choose the channels they want to watch we have provided our choice to our cable operator siti cable. While the service provider completely ignoring the demands of the consumer, the service o provider has made 3or 4 options of channels, according to his likings, and is forcing consumers to subscribe that only, they are neither willing to give free channels nor channels of our choice in spite of repeated requests. Though we have paid money we are getting no channels and the stb that we purchased has also become a waste. Can anyone resolve this issue and get us to watch the free channels atleast, if not our favorite ones.
Thank-you