Siti Cable — Return money in my account which I pay through quick recharge of siti cable networks

Address:

north singatala, near titas club, p.o &dist Malda

I paid 260.78 rupees through quick recharge of siti cable on 18th april 2020 time 20:32. The user id 22403819 and transaction id 20200418111212800110168311923737310. My virtual card[protected] and i would like to request you to state that my cable was not recharged after recharging the amount.in this case i want to back my money in my account. Please take necessary action as soon as possible. Thanking you sukamal roy