Siti Cable — Set top box not working

Address:

520002

We are living in kummari vari street, gunadala center, vijayawada. Our set top box is not working since 12days... We have made many calls to siti digital customer care... But no one responded till now.. Even no one is lifting our calls sometimes.. Request you to look into this issue and solve on urgent basis as it's almost 12days we are not watching tv due to this set top box problem. Hope you understand our problem and sent someone to solve the issue..