Siti Cable — Y subscription got disconnected in 26 days though I had 20 rs in balance

My VC number is [protected]. i have been using Trai Channels selector app for last 5 months to add/remove channels and my wallet balance (Trai channel selector) gets deducted daily as per the current no of active channels.
I had done a recharge of 180 rs on 2nd November, and my plan suddenly expired yesterday(28th Nov) though I still had 20 rs in my wallet (attached screenshot) yesterday. I complained to SITI and they said that i had Rs. 0 balance in my wallet yesterday so they deactivated my connection. When i said i will complain to TRAI, they came up with a new excuse that since i have added extra channels few days back, but my daily deduction was still the same so they expired my validity 4 days before. But from the time I have added the extra channel, the daily deduction has increased as the fees for the new channels were included in it.
I would request TRAI channel to please provide justice to me as they have stolen my 20rs without even giving me justification about it.