Sjhr — fraud

Address:

New Delhi, Delhi

Reliance communication mobile telephone — non response to my complaint

1. I hav been receiving nuisence sms since 11-09-08. I registered for do not disturb fecility on 11-09-08. Ref [protected]the service provider informed that the services will be effactive after 45 days.
2. On 30-10-08 i lodged a formal complaint since sms continued to come, ref no 79087152.&thereafter regularly write to service provider giving all the details like-origin of sms[no 57474000xxxx. B] time of reciving the callc] date
D]referance subject like mesicoin, naukri, com, moneycontrol.com etc
4 after numerous e mails from my side it was confirmed that action has been taken &no sms will be received by meon 13/11/08.
5 sms continues till date &fresh complaint has been generatedby the service provider no 80525949&everyday i get a maileveryday that within 15 days complaint will be solvedfrom 17-11-08by deducting one day from the date of origin. Sms continues,
All my mails have been copied to nodal office maharashtra which is returned, second copy to apellatte authority - but they too are non responsive.
Nodal officer is never available on telepho no[protected]or is reachable on e mail since mail is returned.
I do not see how this organisation has no system of customer complaint resolution process.
Ther franchise on linking road bandra mumbai does not contribute in anyway&asked me to get in touch with non existent nodal officer vinit sharmareliance commununication ltd, — outgoing barred

I have 6 postpaid mobile connection of reliance mobile. Outgoing facility barred from my mobile on 5.7.2008 due to non-payment. I have paid the bills by cash on the same day at reliance webworld. Outgoing facility will be started within 24 hours from the bill payment. It is not yet started till date i. E. On 27.7.2008. So i called customer care for the same. They told me to visit nearest reliance webworld. Then i went to webworld and asked about the outgoing calls removal. They told me to pay current month bill. Since due date for the current month bill is not over, you can not stop the services like deactivate the services for outgoing & incoming calls. I asked them when my outgoing calls barring will be removed. They have committed again for next 24 hrs.
I had taken postpaid plan of rs. 199/- per month (Nj soho 199).in this plan i am getting rs.150/- as free talk time & free cug between my 6 mobile nos. Since i have not used outgoing calls & cug between my 6 postpaid connections, i want waiver on current month bill for my all postpaid connections.

My mobile nos. Are given below :
[protected], [protected], [protected], [protected], [protected] & [protected].
Reliance commununication ltd, — outgoing barred

I have 6 postpaid mobile connection of reliance mobile. Outgoing facility barred from my mobile on 5.7.2008 due to non-payment. I have paid the bills by cash on the same day at reliance webworld. Outgoing facility will be started within 24 hours from the bill payment. It is not yet started till date i. E. On 27.7.2008. So i called customer care for the same. They told me to visit nearest reliance webworld. Then i went to webworld and asked about the outgoing calls removal. They told me to pay current month bill. Since due date for the current month bill is not over, you can not stop the services like deactivate the services for outgoing & incoming calls. I asked them when my outgoing calls barring will be removed. They have committed again for next 24 hrs.
I had taken postpaid plan of rs. 199/- per month (Nj soho 199).in this plan i am getting rs.150/- as free talk time & free cug between my 6 mobile nos. Since i have not used outgoing calls & cug between my 6 postpaid connections, i want waiver on current month bill for my all postpaid connections.

My mobile nos. Are given below :
[protected], [protected], [protected], [protected], [protected] & [protected].