[Resolved] Skoda India — ac cooling coil

saurabhtriton

from Mumbai, Maharashtra

Address:

New Delhi, Delhi, 110075

Purchased new skoda octavia during march, 2014. Since then there have been issues which have been resolved by skoda from time to time. However, the ac issue has not yet been resolved. Each year at the beginning of summer season, the cooling coil is found to be defective and has to be replaced.
This time too, the coil has stopped functioning resulting in ineffective ac. Within 4 years of purchase of the car, the cooling coil will be replaced for the 4th time. Though the coils have been replaced free of cost and i believe that this time also it will be replaced free, but i am worried that after the expiry of 4 year's extended warranty, i will have to pay huge replacement cost year after year.
Skoda is requested to look into the matter and offer permanent solution to the problem.

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Nov 3, 2017

Complaint marked as Resolved

Skoda India customer support has been notified about the posted complaint.

Verified Support

Oct 03, 2017

Skoda India Customer Care's response Dear Customer,

Kindly share your name, car registration number, contact details, dealership name and its details. Accordingly we will have our service representatives connect with you.

Regards,
Skoda India