[Resolved] Skoda India — After sales service roadside assistance
Worst road side assistance offered
It feels regret to inform you that I am very unhappy with the services provided by your road side assistance team as I had a breakdown of my vehicle reg.no mh12mw8901.
Vehicle was broken down near a Paud( Pune city) n the call centre was unable to provide me help as I was stuck till 5 am with family with all problem to be sorted out.
Case was registered at 11 pm previous night and felt so sorry to be associated with Skoda I request you to take some serious steps with the services offered and also update me with acknowledgement of the mail.
If not I would take further concern action so that no other customers are affected including myself
Complaint marked as Resolved Feb 24, 2017
[Jan 23, 2017] Skoda India customer support has been notified about the posted complaint.
Verified SupportSkoda India Customer Care's response Jan 23, 2017
We have noted your concern. Request you to share the dealership name and details for us to take this forward.
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