[Resolved]  Skoda India — After sales service roadside assistance

Address:411021

Worst road side assistance offered

Dear sir/mam
It feels regret to inform you that I am very unhappy with the services provided by your road side assistance team as I had a breakdown of my vehicle reg.no mh12mw8901.
Vehicle was broken down near a Paud( Pune city) n the call centre was unable to provide me help as I was stuck till 5 am with family with all problem to be sorted out.
Case was registered at 11 pm previous night and felt so sorry to be associated with Skoda I request you to take some serious steps with the services offered and also update me with acknowledgement of the mail.
If not I would take further concern action so that no other customers are affected including myself

Anirudh Turilay
[protected]
Was this information helpful?
No (0)
Yes (0)
Feb 24, 2017
Complaint marked as Resolved 
Skoda India customer support has been notified about the posted complaint.
Verified Support
Jan 23, 2017
Skoda India Customer Care's response
Dear Anirudh,

We have noted your concern. Request you to share the dealership name and details for us to take this forward.

Regards,
Skoda India
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Skoda India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    60%
    Complaints
    1236
    Pending
    0
    Resolved
    732
    Skoda India Phone
    1800 209 4646
    1800 102 6464
    Skoda India Address
    A-1 / 1, M.I.D.C., Five Star Industrial Area, Shendra, Aurangabad, Maharashtra, India - 431 201
    View all Skoda India contact information