Skoda India — car is covered under extended warranty and instead I am being charged for parts that are cover in warranty.

Address:

Gurgaon, Haryana, 122001

I gave my car for regular service on 18/06/18 at gurgaon (Haryana) jai auto skoda service center, but in evening i got to know i won’t be able to collect car for another 2-3 days. Failing to understand the issue and continuing to delay the things the matter got delayed to 5th day to which during billing i got to know that the parts covered under extended are being charged. I have to pay for them. On arguing for the same with the service manager he tells me that only things approved by company is covered and not the things mentioned in extended warranty terms and condition doesn’t hold any value. I was shocked to hear that during sale of the car they told me advantages of extended warranty n to buy it is good option for which i paid huge amount. On other hand to avail that benefit they r refusing now. Very poor service from skoda india. I am helpless for same and my car is stuck.